Quality Management System

Aiming to continuously improve service quality, Istanbul Kent University Oral and Dental Health Education Application and Research Center has adopted continuous quality improvement management. This management approach manifests itself in all areas where service is provided as a corporate philosophy.

As Quality Unit,

To ensure the coordination of studies carried out within the framework of quality standards in health.
To follow the work towards corporate goals and objectives.
Managing self-evaluations.
Managing processes related to the Security Reporting System.
Managing processes related to risk management.
Managing studies aimed at measuring patient and employee satisfaction (survey applications, evaluation of survey results, improvement efforts for survey results, receiving patient and employee feedback, etc.).
Ensuring the management of documents within the framework of health quality standards.
Checking written regulations.
To follow the revision of written regulations.
Managing processes for quality indicators.
Participating as a member of committees determined within the framework of quality standards in health.
Evaluating statistical information regarding service delivery.
To ensure the coordination of studies carried out within the framework of quality standards in health.